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What are Adobe Student and Teacher Editions?
Student and Teacher Editions are the same full versions of the commercial Adobe software products, priced at discounts for students, faculty, teachers and school staff.

Which software products are available as Adobe Student and Teacher Editions?
Student and Teacher Editions are currently available for Adobe® Creative Suite® Master Collection, Creative Suite Design Premium, Creative Suite Web Premium, Creative Suite Production Premium, Creative Suite Design Standard, Dreamweaver®, Flash® Professional, Photoshop CS5 Extended, Acrobat® Pro and Photoshop Lightroom® software.

Are the products the current versions of the software?
Yes, all products are the most up-to-date versions.

Are Student and Teacher Editions the same as the commercial products?
Yes. Adobe Student and Teacher Editions are the same as full-version commercial software products.

How are Adobe Student and Teacher Editions different from the Adobe Student Editions I’ve heard about?
Adobe Student Editions were available only for students. Now, Adobe Student and Teacher Editions are available for students, teachers, faculty and administrators. Adobe Student and Teacher software replaced Adobe Student Editions from April 2010.

Can Student and Teacher Editions be upgraded?
A Student and Teacher Edition can be upgraded to a commercial version when the user no longer is a student or teacher.

What is included in Student and Teacher Edition box?
Inside the box, there is a product CD or DVD and instructions about how to request the required serial number from Adobe. As with the commercial versions of the software, all documentation is provided in electronic form on the CD or DVD; there is no printed manual included in the box.

Which platforms are supported by Adobe Student and Teacher software Editions?
Versions are available for both Windows® and Mac OS platforms.

Eligibility - Who may purchase and use Adobe Student and Teacher Editions?
Please refer to the Adobe Student & Teacher Eligibility information.

Are part-time students and teachers eligible to purchase Student and Teacher Editions?
Yes, as long as the student or teacher qualifies per the terms stated above.

What kind of evidence of eligibility is needed?
Please refer to the Adobe Student & Teacher Eligibility information.

When do I have to provide proof of eligibility?
Proof of eligibility must be submitted to Adobe after purchase in order to receive a serial number and use your Student and Teacher software. Explicit instructions on submitting your proof of eligibility will be included inside your Student and Teacher Edition box.

How must evidence of eligibility be provided?
You must provide an electronic copy of your proof of eligibility via web upload using the web address provided in your Student and Teacher Edition package.

What digital formats may be used for submitting my proof of eligibility?
You may use a digital camera or scanner to create a copy of your proof of eligibility. Make sure that all documents are legible and true to size. Acceptable formats include JPEG, GIF, BMP, TIFF and PDF. The file must be no larger than 3MB.

How long will Adobe take to validate my proof of eligibility?
It may take up to three business days to receive confirmation of your proof of eligibility and your serial number from Adobe.

Can I use my Student and Teacher Edition while I await acceptance of my proof of eligibility?
Yes, you may install your product in trial mode while awaiting receipt of your serial number from Adobe. You may use the product for up to 30 days in trial mode.

Do Student and Teacher Editions have restricted functionality?
Adobe Student and Teacher Editions provide all the features and functionality of the commercial versions. The software may be used only on a privately owned computer.

Is there a time limit on using Student and Teacher Editions?
There is no time limit. Eligible users who purchase a Student and Teacher Edition product receive a perpetual license.

Can a student or teacher use a Student and Teacher Editions for commercial use?
Yes. Those who purchase this product can use it for personal as well as commercial use.

How many copies of Adobe Student and Teacher Edition can be purchased?
Each eligible individual may purchase only one copy of Student and Teacher Edition software. For example, an eligible person may purchase only one copy of Adobe Creative Suite 5 Design Premium Student and Teacher Edition. If that person buys an additional copy of Creative Suite 5 Design Premium Student and Teacher Edition, no serial number will be issued for it. That person may, however, buy one copy of Creative Suite 5 Design Premium and one copy of Creative Suite 5 Production Premium.

Can a student or teacher use the Student and Teacher Edition on more than one computer?
Student and Teacher Edition software may be used on two computers only. This is ensured through a product activation procedure, which is performed online.

May Student and Teacher Editions be resold or transferred?
No. Adobe Student and Teacher Edition software products may not be sold or given to others for free.

May a student or teacher continue to use Student and Teacher Editions after graduation or upon completion of training?
Yes. After graduation or upon completion of training, the person may continue to use Adobe Student and Teacher Edition software.

Can Student and Teacher Editions be used on a computer at a school or university?
No. Student and Teacher Editions may be used on the licensee’s own private computer only.

Do I need a code to activate the software for use?
Yes, you need a serial number before you can install the software. You must request this from Adobe by providing proof of your eligibility according to the instructions included in the Student and Teacher Edition package.

If a student or teacher needs a Student and Teacher Edition immediately, can the software be used initially without a serial number?
Yes. Individuals may install their Student and Teacher Edition software in trial mode for up to 30 days while awaiting their serial number from Adobe. After 30 days, the software will require a serial number for continued use.

Can a school or school board pay for this product on behalf of a student?
Yes, an Education Institution or school board can purchase this product on behalf of a student, but the product must be registered in the name of the student and the relevant proof must be provided. The product may NOT be installed on institutionally owned machines.

Who do I contact if they don’t get a response from Adobe once the form has been posted?
If the student has not received their serial number within 7 working days, they should contact Adobe Customer Services using the number provided on the Serial Number fulfilment form.

How do I obtain my Adobe serial number/activation key?
You must contact Adobe directly. Once you have sent them your student details and they are satisfied that you meet their criteria, you will be issued a serial number. Please see the Adobe Student & Teacher Eligibility criteria.

Will you refund me if Adobe denies my student status?
Please review the Adobe Student & Teacher Eligibility criteria carefully before purchasing. You can contact them at edu-online@adobe.com prior to purchase to confirm student status.

Where can I get support for my Adobe software?
Product support is available here

Can I exchange or return the product?
Micromail only accepts returns when the product is in its original wrapping. We cannot accept returns for an opened product.