Orders are confirmed immediately by email with an order reference.
For products which are delivered electronically(ESD), the email confirmation includes a download link.
Delivery of physical media(CDs, sofware boxes)is free of charge.
Most orders are despatched within 1 working day via an Post.
There can be longer leadtimes for certain products & during busy periods: please order early to avoid disappointment.
Where items cannot be despatched immediately,the expected despatch date will be notified to you within 3 working days of your order.
To avoid problems with delivery, we highly recommend that students living in temporary, shared or campus accommodation have software delivered to their home address.
Please notify us by email if the product you have ordered has not reached you within 5 working days (unless we have advised you of a delay).
Where an item is not delivered within 30 days of order date, we will offer a replacement or a refund in accordance with the regulations governing distance selling. See: http://www.citizensinformation.ie/categories/consumer-affairs/consumer-protection/consumer-rights/distance_selling